1. Introduction

Welcome to Pharmadiarie, a mobile application developed and operated by McMewa Pharma LLP ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Pharmadiarie mobile application ("App").

Pharmadiarie is designed for pharmaceutical companies to enable their field representatives to record and track Daily Call Records (DCR), manage customer visits, and streamline field operations. By using the App, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use the App.

2.1 Personal Information

When you register and use Pharmadiarie, we may collect the following personal information:

• Account Information: Username, password, full name, and profile photograph
• Contact Details: Mobile number, telephone number, and email address
• Address Information: Street address, locality, city, district, state, pincode, and country
• Employment Details: Company ID, headquarters location, role/position, and reporting manager information

2.2 Location Data

When location tracking is enabled by your company, we collect:

• GPS Coordinates: Precise latitude and longitude when you save Daily Call Records (DCR)
• Location Accuracy: The accuracy level of the GPS reading in meters
• Timestamp: The date and time when the location was captured

Location data is only collected at the moment of saving a DCR entry and is not continuously tracked in the background.

2.3 Field Work and Business Data

As part of your daily activities, we collect:

• Daily Call Records (DCR): Visit details, customer visited, date and time of visits
• Customer Information: Details of doctors, chemists, and stockists including names, qualifications, specialties, and contact information
• Product Information: Products shown, quantities, and promotional activities
• Order Data: Orders placed, quantities, and transaction details
• Remarks and Notes: Any notes or comments added to DCR entries

2.4 Device and Technical Information

We automatically collect certain technical information:

• Device type and operating system (Android/iOS)
• App version
• Network connectivity status

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose	Description
Service Delivery	To provide, maintain, and improve the Pharmadiarie application and its features
Authentication	To verify your identity and manage your account access
Field Operations	To enable recording and tracking of daily call records and customer visits
Reporting	To generate reports for your company including daily, monthly, and yearly summaries
Location Verification	When enabled, to verify the location of DCR entries for field work validation
Communication	To respond to your inquiries and provide customer support

4. App Permissions

Pharmadiarie requires the following device permissions to function properly:

Permission	Purpose	When Used
Location (GPS)	To capture GPS coordinates for DCR entries	Only when saving DCR (if enabled by company)
Internet	To sync data with our servers	Throughout app usage
Camera	To capture photos for products or profile pictures	Only when uploading images
Storage	To cache images and store temporary files	For app performance optimization

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

5.1 Data Transmission

• All data transmitted between the App and our servers is encrypted using HTTPS/TLS protocols
• API communications are secured with industry-standard encryption

5.2 Local Storage

• Login credentials are stored securely using platform-level encryption (iOS Keychain / Android Keystore)
• Sensitive data is encrypted using AES-256 encryption
• Cached data is stored locally only for performance optimization

5.3 Server Storage

• Your data is stored on secure Microsoft Azure cloud servers
• Servers are located in the Asia-Pacific region
• Regular security audits and updates are performed

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Your information may be shared in the following circumstances:

6.1 Within Your Organization

• Your company administrators have access to your DCR data and reports
• Reporting managers can view data of team members as per company hierarchy
• Location data (when enabled) is visible to company administrators

6.2 Service Providers

We may share information with third-party service providers who assist us in operating the App:

• Cloud Hosting: Microsoft Azure for data storage and processing
• Map Services: OpenStreetMap for location visualization

6.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

7. Location Tracking Control

Pharmadiarie provides company-level control over location tracking:

• Default Setting: Location tracking is disabled by default
• Company Control: Your company administrator can enable or disable location tracking for all employees
• Transparency: When location tracking is enabled, the App displays a clear notification in the settings
• Point-in-Time Capture: Location is captured only at the moment of saving a DCR entry, not continuously

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy:

• Active Accounts: Data is retained while your account is active
• DCR Records: Field work records are retained as per your company's data retention policies
• Upon Logout: Local cached data and credentials are cleared from your device
• Account Deletion: Upon request, we will delete your personal data within a reasonable timeframe, subject to legal obligations

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to certain processing activities
• Data Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Pharmadiarie is intended for use by employees of pharmaceutical companies and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Notifying you through the App for significant changes

We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Last Updated: January 1, 2026